Service Process
Chain We Machinery Co., Ltd. is a leading manufacturer of high-quality and customized automation solutions for various industries, such as electronics, automotive, food and beverage, pharmaceutical, and more. We are committed to providing you with the best service and products that meet your specifications and requirements.
Here is an overview of our service process:
- Layout Planning: We will work with you to understand your production goals, challenges, and expectations. We will then create a preliminary layout plan for your automation system, taking into account your available space, budget, and timeline.
- Seminar Session: We will invite you to attend a seminar session at our headquarters, you will be able to interact with our engineers and experts, who will answer any questions you may have and provide you with valuable insights and suggestions.
- Designing: Based on your feedback and inputs from the seminar session, we will finalize the layout plan and start the designing phase. We will use advanced software tools to design your automation system in detail, ensuring its functionality, efficiency, and reliability.
- Production Management: We will assign a dedicated project manager to oversee the production process of your automation system. The project manager will coordinate with our internal departments and external suppliers, monitor the progress and quality of each component, and keep you updated on the status of your order.
- Procurement: We will source the best materials and parts for your automation system from our trusted suppliers.
- Manufacture: We will follow strict quality control procedures and conduct rigorous testing at every stage of the manufacturing process, ensuring that your automation system meets your specifications and expectations.
- Quality Assurance: We will conduct a final inspection and verification of your automation system before it leaves our factory. We will check every aspect of your automation system, such as its functionality, safety, accuracy, durability, and appearance.
- Installation: We will deliver your automation system to your site and install it according to the agreed plan. We will ensure that your automation system is properly integrated with your existing equipment and infrastructure, as well as configured to your specific settings and preferences.
- Inspection: We will conduct a inspection of your automation system after the installation is completed. We will test its performance, as well as troubleshoot any issues or errors that may arise.
- Packaging: We will package your automation system using appropriate materials and methods. We will ensure that your automation system is protected from any damage or contamination during transportation and storage.
- Delivery: We will deliver your automation system to your desired destination on time and in perfect condition. We will also provide you with a delivery note and invoice.
We hope that this overview has given you a clear idea of what to expect from our service process. If you have any questions or concerns, please feel free to contact us at any time. We look forward to working with you and delivering you the best automation solution for your business. Thank you for choosing Chain We Machinery Co., Ltd.!